Huckberry
# Reviews
Huckberry has curated a diverse range of products to suit any need, no matter the weather. Their product range contains a plethora of different men? styles, ranging from vests, lightweight, trucker, shirt, and denim jackets for more moderate temperatures to quilted, insulated, down, and winter jackets built for specific outdoor needs. Within each category, there are a range of styles at different price points for customers to choose from. Additionally, they do stock a limited range of women? styles including denim, puffers, and peacoats. Huckberry currently stocks over 250 different styles of jacket ranging in size from extra small to double extra large, ensuring a wide range of options for the consumer no matter his budget or needs.
Shop NowHighlights
- Huckberry has curated a diverse range of products to suit any need, no matter the weather. Their product range contains a plethora of different men? styles, ranging from vests, lightweight, trucker, shirt, and denim jackets for more moderate temperatures to quilted, insulated, down, and winter jackets built for specific outdoor needs. Within each category, there are a range of styles at different price points for customers to choose from. Additionally, they do stock a limited range of women? styles including denim, puffers, and peacoats. Huckberry currently stocks over 250 different styles of jacket ranging in size from extra small to double extra large, ensuring a wide range of options for the consumer no matter his budget or needs.
- Huckberry? website makes it easy for customers to find exactly the kind of jacket they are looking for. The jackets section is split up into several sections ·trucker, lightweight, quilted, shirt jackets, chore coats, field jackets, insulated, winter, denim, fleece, leather, and vests. Additionally, their online filters allow the customer to filter by size, price, and sale so they can hone their shopping experience. They offer over 250 jacket styles, so the advanced search and filtering options make it easy to whittle down options.
- Huckberry offers flexibility when it comes to shopping for jackets online during the holiday season. Currently, they offer free shipping on orders over $150 in the United States, and free international shipping on orders over $300. These orders are guaranteed to arrive by Christmas. Considering their price range for jackets, this may only require the customer to purchase one item before they qualify for free shipping. Post-Christmas, Huckberry will return to offering free shipping on orders $98 and up. For shoppers not looking for holiday gifts, Huckberry is offering a $10 promotion code to be used toward a future purchase when shoppers choose Economy shipping; these orders will ship in the days following Christmas. Also for the holiday season, they are offering free extended returns on purchases made through the end of the year. Finally, Huckberry prides themselves on offering the best price on their jackets ·if the customer finds a lower price within seven days of ordering, Huckberry will refund them the difference.
- Huckberry? website offers built-in customer support via chat, as well as an extensive size guide and help section. Each individual jacket has its own sizing guide for advice on what size the customer should purchase, as Huckberry stocks many different brands. Additionally, they have a detailed help article that details how customers should measure themselves for sizing to ensure they purchase the size jacket that fits best.
The cost of Huckberry jackets ranges from $55 for discounted sale jackets to $998 for their luxury leather bombers. There are various options at each price point, with the majority of the jackets landing around the $150-$250 price point. The lower-priced jackets tend to be lightweight shells, fleeces, and windbreakers. As the cost increases, as do the sturdiness and weight of the jackets. Huckberry sells a wide range of different styles in each price range, from weather-proof field jackets, to trucker jackets, to down jackets and more.
Compared to all competitors, Huckberry has the widest cost range, from $55 to $998. They offer the lowest prices on their sale jackets, and the highest prices on their most luxury items. Comparing Huckberry to Athleta, each line raises its prices alongside the warmth and durability of the jackets. However, Athleta? women? line maxes out at $350 whereas Huckberry? men? coats reach up to $1000. Compared to Paskho, Huckberry offers more options at varied price options. Kuhl and Huckberry are fairly comparable for the style and price of their mid-range jackets, but Huckberry offers more low-end and luxury jacket options.
Pros:
One of Huckberry? major pros is its consolidation of numerous brands into one website. Eveyr brand offered has a similar rugged outdoor feel, but Huckberry compiles them into one easy-to-navigate website. This way, customers can shop for various outdoor brands they like in one place, without having to purchase from many different websites or pay shipping multiple times. Huckberry? curated brands make it stand out as a high quality jacket retailer.
Huckberry offers high quality images of each jacket in every color they are offered in, as well as features, materials, sizing and care used in every garment. Each item page has photos of the jackets from every angle, as well as any unique features, like hidden pockets or unique lining. The item pages detail the brand the jacket is from, and some even offer videos of models putting on and wearing the jackets so the customer can see how the product looks in motion. Each jacket has its own page of detailed customer reviews.
Huckberry? website is very user friendly and easy to use, both via computer and on mobile. It makes it very easy for customers to navigate to their desired jackets and filter by price, size, and type of jacket. Each item page also shows more jackets from the item? brand, as well as other jackets recommended based on style and previous viewing. This makes it easy for the customer to visualize their jacket options.
Huckberry has an excellent customer service page, as well as live support. The website? FAQ page answers many specific questions. Additionally, they offer support ticket submissions as well as live chats with customer support agents.
Cons:
Huckberry offers very few options for women. While they sell over 200 different jacket styles for men, the women? style options are lacking at less than ten. Additionally, the price range is much smaller for women? jackets, with the lowest being priced at $129 and the highest at $225. If customers are shopping for jackets for both men and women, Huckberry? options are severely limited. The disparity between the amount of options for men and the limited options for women may disappoint customers and cause them to take their business elsewhere should they only wish to make one transaction.
Huckberry? size range is extremely limited for plus size, big and tall, or petite individuals. None of their men? jackets are offered in sizes above a double extra large, and less than forty jackets come in that size. Less than twenty men? jackets are offered in an extra small. Additionally, all of the women? jackets only size up to a large or extra large, and some only offer small as the smallest size. This lack of inclusive sizing may cause customers to shop elsewhere out of necessity, even if they enjoy Huckberry? styles.
While the range of different jackets is large, they all fit a similar outdoorsy style. If a customer was looking for a sleek or modern option, they would have to look elsewhere. Everything in Huckberry? range has a rugged, outdoor feel and fits a similar style.
Huckberry does not offer expedited shipping. Their only two options at the present time are Economy shipping, which arrives after Christmas, or Standard shipping which are ?xpected to arrive in time for Christmas.·This is worded in such a way that the arrival in time for the holidays is not guaranteed, and may cause an influx of disappointed or frustrated customers who do not receive their products ordered as gifts in time for the holidays.
IDEAL CUSTOMER
For their jackets, Huckberry? target customer is the male outdoorsman. They advertise a range of different jackets to protect the customer from any sort of weather, from classic styles to those built specifically for outdoor uses. Overall, their jackets have a rustic, tough, outdoorsy style, perfect for any man who enjoys camping, fishing, hiking, or any other outdoor activity?r who wants to look like he does! Their jackets are durable and high-quality, perfect for a man who may put some wear and tear on it. Additionally, Huckberry offers jackets for a range of climates, so he will be able to find something warm yet lightweight for any outdoor excursions in the colder months. While Huckberry does offer jackets for women, their target demographic is definitely men based on the website? offerings and description.
How long does the product last?
Since Huckberry sells a wide range of products from different brands, they do not offer a blanket warranty on all of their products. However, their FAQ touts that many of the brands they sell so offer warranties on their jackers for issues outside of normal wear and tear, and their customer support team can assist in coordinating warranty claims or other repayments for damaged items. They urge customers to know that their support team will do their best to help customers out with issues on any of their jacket offerings.
Coupon/sales
Huckberry is currently offering a shipping promotion for customers. If they are willing to have their items shipped after Christmas, Huckberry will provide them with a $10 coupon off their next order. Huckberry also offers a large sale jacket section, with many of the items priced at 50% off or over. Huckberry does not honor expired code or codes found on third-party discount, coupon, or promotion websites, but they will price match if a lower price is found online within seven days of purchase and refund the remainder to the original payment method. Huckberry partners with ID.me to offer a 10% Military discount for Active Duty, Retirees, Veterans, Military Spouses, and Military Family Members. Many brands are excluded from promotions or discounts when they are offered, and a complete list is featured on their website.
GOOD FOR GIFTING?
Huckberry jackets would make excellent gifts, particularly for the male outdoorsman. The jackets are high quality, have an excellent return policy, and come in a variety of styles. Additionally, they offer exchanges for new sizes or colors and returns through their returns portal on purchases delivered to United States. While the process is more involved than US orders, they do offer returns and exchanges for international orders as well. Huckberry also offers e-gift cards in denominations ranging from $25 to $500 which are delivered via email and do not expire. Huckberry currently does not offer gift wrapping.
CUSTOMER SERVICE
Huckberry offers exceptional customer service. Their website has a built in chat function which connects customer service agents with customers, as well as a large support section with numerous articles on frequently asked questions. Huckberry makes it clear that the customer is important to them, and offers various avenues by which a customer can get help. The chat function is essential, especially during the holiday season, because customers can get real-time help without having to wait on hold for an agent.
Visit Contact PagePackaging
Based on various unboxing videos, Huckberry ships orders in standard boxes packaged with custom Huckberry packaging tape. They pack their orders with air pillows to ensure products will not be damaged, and all items are packaged individually within the shipping box. Huckberry does not offer gift wrapping.
shipping
Currently, Huckberry offers free shipping on orders above $150 in the United States, and free shipping on orders above $300 for international orders. These orders are guaranteed to arrive by Christmas. Post-holiday, Huckberry will return to offering free standard shipping on orders above $98 within the USA. Economy shipping is always free, and standard shipping is $6.99 for orders under $150 within the United States. Huckberry ships standard orders out within 3-5 business days, and depending on package weight and destination, they ship with USPS 1st Class Mail, USPS Priority Mail, or UPS Ground. They ship to numerous countries worldwide, and offer free international shipping on orders above $198.