Parachute Home
# Reviews
Parachute Home is a home goods brand that offers bedding, bath goods, mattresses, decor, and lifestyle products. The company was started by a design enthusiast seeking to create high-quality yet affordable home goods products. With a modern and clean aesthetic, Parachute Home products are versatile enough to work in any home.
Shop NowHighlights
- Parachute Home is a home goods brand that offers bedding, bath goods, mattresses, decor, and lifestyle products. The company was started by a design enthusiast seeking to create high-quality yet affordable home goods products. With a modern and clean aesthetic, Parachute Home products are versatile enough to work in any home.
- Parachute Home offers complimentary stylist consultations. Customers can easily schedule a one-on-one video or phone meeting with a Parachute Home stylist for assistance with a wide range of issues. These stylists assist with anything from bedding and bathroom decor to matching colors and fabrics in your home.
- The Parachute Home mentorship program focuses on supporting black-owned businesses. The program, called Home for Dreams, supports product-centric businesses based in the United States. Program benefits include meetings with the CEO of Parachute Home, meetings with team members, social media and email promotion, and a grant of $25,000.
- Parachute Home products are manufactured by expert craftspeople using fine, hand-selected materials. For example, their bedding is produced in a family-owned factory in northern Portugal, while their bath collection is made of Turkish cotton. Additionally, Parachute Home’s bedding, bath, and tabletop products are Oeko-Tex certified, which means that they have been tested for harmful, prohibited substances, as well as color fading and acidity that correlates to health and safety.
Pillows, pillowcases, and shams from Parachute Home range from $19-$99. Sheet sets range from $109 to $219, and Duvet cover sets cost between $199 and $259. The signature Parachute mattress costs $1299-$2199. Finally, supreme bundles, which include a mattress and a bedding set, range from $1,681 to $3,247.
Compared with other luxury bedding brands, Parachute Home is averagely priced. Percale twin sheet sets start at $109, or $169 with an added top sheet. Sateen sheet sets cost $129-$169. Brands like Miracle Brand and Casper start at $109 for their twin sheet sets, and around $160 from Boll and Branch. Thus, Parachute falls in the mid-range for prices compared to other luxury brands. It is slightly on the expensive side, but still reasonable.
Pros:
Parachute Home’s bedding is soft, luxurious, and durable. Parachute sheets are available in several materials, including cotton, linen, percale, and sateen, which allows customers to choose the best possible material for their own needs. This also helps to maximize coziness and comfort during a night’s sleep. Overall, Parachute bedding tends to be very comfortable. Additionally, their products are Oeko-Tex certified, which means quality is pretty close to guaranteed.
Parachute Home offers free ground shipping within the United States. This includes all 50 states. Parachute also offers expedited shipping options for an additional cost. In general, products tend to arrive within the allotted shipping time frame.
Customers can return their items for any reason within 60 days of purchase. This allows customers to try out their bedding, towels, and other home goods before committing to their purchase. Traditionally, feeling your sheets, bedding, and towels before buying them is an important part of the decision-making process. Customers want to know that they are buying something that is actually high-quality. The 60-day return period with Parachute allows customers to feel comfortable buying their products online. It also displays confidence in the quality and durability of Parachute products.
Parachute offers a wide range of options for customization of bedding sets. The company offers many different materials and colors, which allows customers to ensure that they will have the best possible sleep experience. Although customers cannot mix and match colors and materials when purchasing a bedding set or bundle, all products are available individually. Additionally, bedding bundles and sets include the option to choose the type of down, duvet density, pillow density, and whether or not to include a top sheet in the order.
Cons:
Parachute Home is slightly expensive, and there is cheaper bedding out there. Parachute calls itself an affordable luxury brand, but for many people, their bedding is far more expensive than what they would usually purchase. Even compared to other luxury brands like Brooklinen, Parachute is a bit more expensive.
Parachute Home does not provide a thread count for their sheets. The company claims that thread count is not the most effective to determine the quality of bedding. Parachute believes that thread count is actually a myth created for marketing purposes. Although this may be true, many consumers still want to see a thread count listed. By not including the thread count, Parachute makes the shopping process a bit more difficult and confusing for its less-informed customers.
Top sheets are not included with bedding sets—they cost an extra $60-$110 to add to a bedding set or bundle. Many other bedding companies tend to include the top sheet in the price of a bundle.
Parachute’s sateen sheets tend to fade over time. With every wash cycle, the sheen of these sheets seems to diminish. This is a major downside, especially considering the fact that the bedding is marketed as luxury and sold at luxury prices.
IDEAL CUSTOMER
Parachute Home’s target audience is adults looking for luxury bedding and home goods that are also affordable. They seem to aim their marketing towards millennials. Additionally, with a range of colors and materials, Parachute has items for both men and women. In summary, the brand is ideal for anyone seeking stylish, modern, and versatile home goods and decor on a modest budget.
How long does the product last?
Parachute products last for several years, at least. They tend to retain the same level of quality for many years without showing signs of wear and tear. However, the sateen sheets tend to fade in color and shine with each wash. This is something to consider, especially since sheets need to be washed with frequency.
Coupon/sales
Parachute Home’s major sales occur around Black Friday and Cyber Monday. They also have in-person events at their stores that sometimes involve discounts. They do not currently offer any discount codes or coupons.
GOOD FOR GIFTING?
There are plenty of gift options available at Parachute Home. Of course, they offer sheets, pillows, duvets, and many more bedding options. However, they also offer items that would make ideal gifts: robes, loungewear, home decor, blankets, slippers, candles, and diffusers. These products would make nice gifts for anyone who loves comfort and luxury. Additionally, Parachute Home does offer digital gift cards from $50-$500.
CUSTOMER SERVICE
Parachute has a detailed FAQ page that answers plenty of potential questions from customers. Their FAQ page is quite helpful and satisfactory. Parachute also lists several email addresses, a phone number, and a live chat link to get in contact with their team. However, getting in touch with the Parachute customer service team is not always easy. Some customers have complained that the customer service team takes a long time to reply to inquiries. Furthermore, one major complaint is that cancelling orders is not possible. Instead, customers have been told to simply receive their orders and then return them, which can be a hassle.
Visit Contact PagePackaging
Parachute Home products come in simple, sleek packaging. One unique feature is that each item comes in an individual bag that is made of the same material as the item itself. These bags can be reused or repurposed. Their packaging is also made from 80% recycled material, and it can be recycled in most curbside bins.
shipping
Ground shipping is free in all fifty states in the United States, as well as military bases. Parachute offers express and overnight shipping for an extra cost. The company only ships to the fifty states, American Samoa, Guam, Puerto Rico, the US Virgin Islands, military bases, and Canada. Shipping is slightly slow, taking up to ten business days. With regards to holiday shipping, they provide estimates for package arrival dates, though these dates are not guaranteed.