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Image Frye Company

Frye Company

# Reviews

Frye Company is an American-based company with a rich history of over 100 years dedicating itself to making high-quality footwear and looking out for the American people. Their dedication to making a positive difference in this nation influenced them to partner with Feeding America, the U.S.? largest hunger relief organization, to whom Frye has donated over two million meals and counting. This is a company that cares deeply about its customers.

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Highlights
  • Frye Company is an American-based company with a rich history of over 100 years dedicating itself to making high-quality footwear and looking out for the American people. Their dedication to making a positive difference in this nation influenced them to partner with Feeding America, the U.S.? largest hunger relief organization, to whom Frye has donated over two million meals and counting. This is a company that cares deeply about its customers.
  • The Frye Company offers the Frye Refurbishing Center as a one year warranty for their customers to repair or replace any purchased item that may have been damaged or poorly made before it has been used or worn. This warranty covers any shoes, bags, or small leather goods that have been made for and vended by an authorized Frye retailer, and lets you rest assured that you are receiving only the best they have to offer.
  • With The Frye Company, you can count consistently high-quality shoes from a company dedicated to craftsmanship and attention to detail. Frye? women? oxfords range in sizes and have a classic, clean look so that look and feel great with nearly any outfit or situation. Frye keeps it simple with their oxfords in order to create the best quality shoe that will last you many years of wear.
  • The Frye Company offers several different ways to save money, from giving new customers $50 off of their first order of $250 or more, to free U.S. ground shipping on orders of $150 or more, to holiday and seasonal sales that end up striking a lot off on some prices that were initially on the higher end of the spectrum.
Price range $198 - $398

The cost of The Frye Company's women's oxfords range from about $198 to $398 before any sales and discounts that would be potentially applicable and thus bring the price down. The lowest price post-sale is $149 which saves a significant amount of money while also offering a wide range of costs to consider when looking into this product.

Cost Compared to Competitors

The Frye Company's $198 to $398 pre-sale price range is still wider and much pricier than those of Nisolo, with a range of $136 to $185, and Madewell with its range of $139.50 to $148. Even with sales and discounts, women? oxford shoes from Nisolo and Madewell generally cost customers less money than those from Frye. Frye? oxfords, however, are from top to bottom preferably priced when compared to those of The Office of Angela Scott and its price range of $475 to $575. The Frye Company is therefore not the most affordable amongst its competitors but it still offers high-quality shoes for a somewhat reasonable price.

Pros:

The Frye Company has a very generous 60-day return window in light of the COVID-19 pandemic, which allows for free returns by mail from anywhere within the United States in an effort for a simple and no-stress contactless process. As long as the shoes appear unworn without scuff marks or differences from their original form, they are valid to be send back for a full refund (which may take up to 10 business days to process) or exchange.

The Frye Company ships its products both domestically to the 50 states and Puerto Rico, and internationally to Mexico and Canada, with resources to help you track your order and easily receive help if something seems to have gone wrong. Frye has the shipping options of Ground, 2nd Day Air, and Next Day Air, with Ground orders having the added bonus of shipping free for totals exceeding $150 or more. With their in-person stores around the country currently closed due to the pandemic, Frye makes it their mission to ensure customers all across North America are receiving their products in a timely and easy to trace manner.

While some of the prices may seem daunting at first glance, The Frye Company provides customers with a few different methods to pay and save. When it comes to making the payment, Frye offers the option of loan-application process Afterpay to cover your shoes by paying in monthly installments. Frye also has their Frye VIP and College Programs that an individual may sign up for to get more money off and receive additional perks.

The Frye Company provides stunning visuals of their various products by posting frequently on their various social media platforms. These accounts are all officially run by the company and allow for increased interactivity, community, and aid between Frye and their consumers, as well as amongst the customers themselves.

Cons:

One major con about The Frye Company and their website is that you cannot read the actual customer reviews, which makes it hard to get a sense of the product and if it fits true to size, and also begs the question of why and how each shoe has received the current star review it has. This becomes even more frustrating for shoppers who now are no longer able to physically try on shoes in person, as all Frye retail stores have been shut down as a safety precaution during the pandemic.

The Frye Company does not have many options to choose from for women? oxfords. It is hard to even know this at first, as there is no option to specifically look for oxford shoes on Frye's website. Even after you search Oxford, you are misled by the seemingly vast amount of shoes offered that in actuality are almost all men's sizes and styles, forcing you to sift through hundreds of options in order to locate a mere four different types of women? oxford shoe. This can make searching for a pair of women? oxfords a potentially painstaking and time-consuming experience.

Without sales and discounts, The Frye Company? shoes are all quite expensive, especially when compared to Nisolo or Madewell. Especially considering that Frye's women's oxfords are not offering much more in terms of style or look compared to the aforementioned two companies, it may make you wonder what exactly you are paying for and if it is all worth it.

Despite its humble and local roots, The Frye Company generally seems to be a bit more high-fashion focused rather than supporting the everyman, as it is not super affordable and seems to cater more towards aesthetic, celebrity, and fashion campaigns rather than a working or middle-class general public.

IDEAL CUSTOMER

Based upon their website, prices, social media posts, and overall aesthetic, The Frye Company's ideal customers appear to be middle-class women ages 20-35 who are into fashion and make a decent amount of money. Think someone who lives in a city but routinely escapes to a more rural area, suburb, or countryside to ride horses on the weekend.

How long does the product last?

The Frye Company makes their higher prices worth it by constructing quality shoes that will last you several years. As long as you take care of your shoes to avoid gradual wear and tear or dirtiness, you can keep your Fry oxfords looking as good as new even after they’ve been properly loved and lived in.

Coupon/sales

What are normal sales? When do they happen?: The Frye Company tries its best to offer several sales and discounts throughout the year to its customers, with holiday and seasonal sales, 15% off full-price purchases made directly from the Frye website for both military personnel and college students, and gift cards, special deals, gifts, early access to sales and more for Frye VIPs. With these various ways to save, you don’t always have to worry about burning a hole in your wallet if you want to shop with Frye.

GOOD FOR GIFTING?

The Frye Company's generous return policy, reliable one year warranty, numerous domestic and international shipping options, and various holiday or seasonal sales make their women's oxford shoes great for gifting. However, it must be noted that when sales end or discounts no longer apply, the higher price tags may cause some potential gift-givers to think twice before making their purchase.

CUSTOMER SERVICE

The Frye Company provides many different ways for customers to get in touch and have dialogues with their brand's most knowledgeable experts. Frye's website provides a customer service phone number that is available from Monday to Friday from 8am to 11pm EST as well as Saturday and Sunday from 9am to 9pm EST, plus an email account that will respond to your inquiry within 24 business hours. You can also directly send inquiries into the site? Contact Us page or try to get in touch via Frye? social media accounts on Facebook, Instagram, Twitter, YouTube, or Pinterest. With so many easy ways to get in touch, you can rest assured the Frye is there to help customers quickly and competently with whatever they need.

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Packaging

Frye's products tend to arrive in a plain white or black box adorned only with The Frye Company? logo and slogans Since 1863 and/or the original craftsmen of American footwear.·Frye? packaging is simple, lightweight, and easy to unbox. If there is any damage or issue with the product upon unboxing, it can be sent right back to the company for a return or exchange under their one year warranty.

shipping

The Frye Company ships both domestic and internationally all across North America. In the United States, a product can ship Ground for an added $5 (although the cost is waived if the order is over $150) to arrive within five to seven business days, 2nd Day Air for an added $15 to arrive within two business days, or Next Day Air for an added $25 to arrive the next business day. All of this applies to when the orders are placed before 1pm EST that day. For international orders, additional shipping costs may apply, and it may also face slight delays mostly due to the current pandemic. Orders are easily tracked when you log into your Frye Company account.