The Office of Angela Scott
# Reviews
The Office of Angela Scott offers a wide range of high-quality styles perfect for any customer. They do offer more traditional and classic styles in many neutral tones, but they also offer unique and expressive, colorful oxfords that emanate style. The Office of Angela Scott offers the widest variety of oxfords among any of their competitors, with nearly ten times the options. It can be difficult to find shoes for the working woman that are both stylish and professional, but The Office of Angela Scott combines the two to create unique pieces that are both sophisticated and fashionable.
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- The Office of Angela Scott offers a wide range of high-quality styles perfect for any customer. They do offer more traditional and classic styles in many neutral tones, but they also offer unique and expressive, colorful oxfords that emanate style. The Office of Angela Scott offers the widest variety of oxfords among any of their competitors, with nearly ten times the options. It can be difficult to find shoes for the working woman that are both stylish and professional, but The Office of Angela Scott combines the two to create unique pieces that are both sophisticated and fashionable.
- The quality of oxfords from The Office of Angela Scott is truly remarkable. They are handcrafted in Portugal, and Goodyear welted. With Goodyear welting, the labor-intensive construction allows the welt of the shoe to be easily unstitched so that the shoes can be re-soled. The Office of Angela Scott aims to craft shoes that last a lifetime, and the welting process is one of many details that create these extremely high-quality shoes. Their website offers an entire page dedicated to the craftsmanship of the shoe, so the customer can learn what goes into making these luxury items.
- While the price point of oxfords from The Office of Angela Scott is quite high compared to their competitors, they do offer a handful of ways to save. The Office of Angela Scott offers $50 off the customer? first pair of shoes when they sign up for Their email list, as well as the option to split the payment into biweekly installments. Additionally, The Office of Angela Scott does offer sales from time to time, as well as discount codes.
- The Office of Angela Scott offers many detailed photos, fit notes, and detailed reviews for all of their oxford options. When customers are making a pricey purchase, having all of the information readily accessible is extremely important. The fit notes and size guides offer guidance on sizing up or down from standard sizing, as well as detailed accounts of the materials used to make the shoes. They also offer a "perfect fit" calculator to suggest accurate sizes to their customers in order to prevent the need for exchanges. The product pages also offer space for customers to view and ask questions, which will be answered directly by the company.
The cost of oxfords from The Office of Angela Scott ranges from $475 to $575, with the majority of the shoes coming in at $495 or $525. All of the shoes are handcrafted and high-quality, justifying the high price point. As prices increase, the oxfords become more detailed or add platforms and buckles, where the shoes on the less expensive end tend to be more classic, traditional styles.
The Office of Angela Scott? oxfords definitely come in at the highest price point among competitors. Their lowest priced oxfords are priced significantly higher than their competitor? highest priced shoes. Nisolo? oxfords range from $136-$185, Madewell? from $100-$148, and Frye Company? from $198-$278. However, The Office of Angela Scott also has the widest range of oxford styles to choose from, with a greater variety of shoes than any of their competitors.
Pros:
The quality of oxfords from The Office of Angela Scott is a major pro. Customers truly receive what they pay for. While these shoes come in at a higher price point, they are handcrafted to last a lifetime. Customers will be able to replace the soles for decades, and The Office of Angela Scott prides itself on high-quality materials. This is also reflected in its packaging. The Office of Angela Scott shoes come in sturdy, elegant shoeboxes, with the oxfords themselves packaged in a dust bag inside the shoe. Especially compared to its competitors, The Office of Angela Scott stands out as the highest quality shoe.
The Office of Angela Scott is passionate about empowering the professional woman, which is inspiring for customers to see. On their core values section of the website, The Office of Angela Scott details that they are a female-founded, funded, and operated company that aims to honor women in every capacity. They believe in crafting oxfords that are both beautiful and functional and can help women feel confident as they make career achievements no matter what their path is. Seeing a brand that is vocal about its goals to empower women is powerful for customers to see front and center.
One pro of The Office of Angela Scott is their varied options for receiving customer support. They offer support both domestically and toll-free during weekdays at standard Pacific time office hours. Additionally, they offer support via email and iMessage, which is great for customers on the go who are not in front of their computer. These numerous options for live and asynchronous support provide the customer with the flexibility they need when purchasing from The Office of Angela Scott. They also provide a detailed FAQ page with advice on many common questions.
The Office of Angela Scott provides an extensive care guide detailing maintenance advice for all of their shoes. With a luxury item like these oxfords, having the knowledge on how to maintain their quality is essential, and The Office of Angela Scott makes it readily available to their customers. They also offer a shoe care kit which provides all of the care and cleaning products customers need to maintain their shoes. Additionally, all of their oxfords are Goodyear welted, which allows the customer to resolve the shoes when needed, extending the longevity of the oxfords. They also provide support via phone and email on caring for purchased oxfords.
Cons:
The return window for shoes purchased from The Office of Angela Scott is extremely narrow; it is the shortest amongst competitors at only fourteen days. Especially with shipping delays due to COVID and the holidays, this may not be enough time for some customers to make a decision about their purchase. These shoes have a high price tag, and customers may want to think for long about their decision to purchase.
Returns and exchanges on international items can quickly get pricey, as The Office of Angela Scott does not offer prepaid return labels for orders shipped outside of the United States. Additionally. They do not provide refunds on any duties, taxes, or shipping costs. This may prevent international customers from purchasing?f they receive a shoe that does not fit them correctly, they will end up having to pay exorbitant fees to exchange or return them, and may opt to purchase from elsewhere.
The Office of Angela Scott does not offer their selection of oxfords in narrow or wide sizing. While they do provide recommendations for each style as to whether it tends to run narrow-wide, or true to size, customers outside the standard medium width may end up with shoes that do not fit them well. With a brand as luxury and high-quality as The Office of Angela Scott, it is expected that the products could be catered to any width foot. However, The Office of Angela Scott only stocks shoes in a standard width, which may limit their range of customers.
One con of The Office of Angela Scott oxfords compared to their competitors is the price point, at double or triple the price of oxfords from their competitors. The Office of Angles Scott Oxfords are meant to last a lifetime, but the hefty price tag may steer customers away, especially if they are looking for a more neutral, classic option. They are definitely a luxury item, so for customers with a modest budget, The Office of Angela Scott will not be the way to go.
IDEAL CUSTOMER
The Office of Angela Scott's ideal customer is the sophisticated woman, likely in her thirties and older. The Office of Angela Scott aims to create a strong, sophisticated, traditional brand by both their high-quality footwear and the brand? name itself. Angela named the brand as a nod to her grandfather and father because their "Office" was where the magic happened. Angela wants to empower a community of women with the brand, and her line of oxfords represents that. Their line of high-quality oxfords is sure to last women for life. The combination of modern and classic styles appeals to female professionals. The Office of Angela Scott believes that whether a woman? ?ffice·is a studio, classroom, kitchen, or laboratory, they want to provide women with the tools to help them feel confident as they make achievements in their chosen career paths.
How long does the product last?
The Office of Angela Scott prides itself on creating ethical, long-lasting shoes that prioritize craftsmanship, materials, and construction. Their shoes are Goodyear welted, which is one of the oldest, most traditional shoe crafting techniques. This method of stitching the soles to the uppers creates a durable, breathable shoe. The Office of Angela Scott states that this allows the shoes to be dismantled, repaired, and resoled to last customers a lifetime. They brand their oxfords as investment pieces that should last for many years if they are cared for properly.
Coupon/sales
The Office of Angela Scott offers $50 off of the customer's first purchase if they sign up for their email list. This is around a ten percent discount on their oxfords. They also offer discount codes from time to time, which customers can apply to their oxford purchase. Additionally, they offer complimentary ground shipping on all orders. Finally, for customers looking to save on their initial purchase, The Office of Angela Scott offers flexible payment options through QuadPay, which allows customers to make their purchases over a six week period, with 25% of the cost being charged to the customer every two weeks.
GOOD FOR GIFTING?
The Office of Angela Scott oxfords would make an amazing luxury gift for professional women. The shoes are meant to last a lifetime, so they would be an extremely thoughtful gift. However, the sizing is very specific. They do offer a size guide that provides conversions and descriptions with helpful hints on sizing up or down, but since footwear is such a specific fit, exchanges may be required. The Office of Angela Scott only offers a 14-day return window and does not specify if they are offering extended return times for the holidays. However, they do not specify if exchanges follow this same requirement. If the gift giver is unsure of the size or style the recipient would like, The Office of Angela Scott offers gift cards in any denomination.
CUSTOMER SERVICE
The Office of Angela Scott offers varied options for contacting their customer service department. They have both domestic and toll-free phone support every weekday from 8:30 AM-5:30 PM PST. Additionally, they offer support via email, with a help submission tab available on every page of their website. Finally, their stand-out customer service option is supported via iMessage, which allows customers to text with a support agent. This is great for customers on the go, or who are not at their computer.
Visit Contact PagePackaging
When ordering from The Office of Angela Scott, not only does the customer receive high-quality products, but high-quality packaging. The oxfords come in a sturdy Angela Scott-branded box, as well as a canvas dust bag to preserve the quality of the shoes in transit and storage. The box itself is packaged in a standard unbranded cardboard box that is slightly larger than the shoebox, which may make it difficult to remove for some customers but does ensure the contents do not shift in transit.
shipping
The Office of Angela Scott offers free ground shipping on all United States orders, which takes approximately 3-7 days using FedEx Ground. For the holidays, they do advise that orders placed between 11/24 and 12/3 are experiencing delays and will ship out by 12/9. To ensure receipt by Christmas, they request customers order by 12/14 for ground shipping or 12/18 for expedited shipping. They ship all orders from their warehouse in New Jersey. They offer next day or 2-day shipping for an additional cost. They offer two options for international shipping speeds, and The Office of Angela Scott includes prepaid applicable duties, customs, and taxes for the country of residence. For international returns and exchanges, the recipient is responsible for the cost of the return including duties, taxes, and shipping costs.